CustomerSquare’s cardless loyalty programs tracks customers based on their phone number or email ID.

In a retail chain scenario, customers can earn and burn their points from any of the stores run by the retail chain.

Complex, multiple slabs oriented loyalty programs can be implemented for any business.

Any existing loyalty program can be easily imported into CustomerSquare, which preserves your customer’s previously earned points.

Helps businesses in churn prediction and prevention.

Identify customers who are more likely to move out or customers who did not come back 123in the last X months/days.

Send them a "Missing you" message with a coupon or offer.

- When they get back and make a purchase, CustomerSquare will let you study the trends which helps you in the next campaign.

Keep track of business from wherever you are. Make business decisions based on our experts insights representing various data analytical models like

- Predictive Analysis

- Pareto Analysis

- RFM Analysis

- HML analysis

- Basket analysis

And more…

Targeted campaigns are focused and highly effective, using less energy and resources.

CustomerSquare allows you to launch marketing campaigns to specific target groups.

Analyze the results to evaluate the effectiveness of campaigns.

Sell more using customer segmentation and profiling.

CustomerSquare helps retailers to analyze customer attributes, creates profiles based on pattern on spend behavior, identify new customers based on profile match and target those for cross/upselling.

A robust gift voucher engine which can be configured as per your business need.

Both Gift cards and vouchers are supported

CustomerSquare is integrated with your Point of Sale software.

Bill and customer information is automatically copied to CustomerSquare CRM.

Our CRM works seamlessly with any system, from legacy terminals to latest POS systems

Access and view all your data on dashboard in CustomerSquare portal.

View self explanatory reports derived from your data in portal

Portal also allows configuration of flexible rules for promotions, gift vouchers and loyalty programs.

An Android App is provided to manage in-store enquiries.

Increase your customer registrations.

Capture Customer enquiries & convert them into Sales.

All your customers are in one place and hence easy to communicate, be it:

- End of Season sale

- Festival discount offer

- Arrival of new stock

- Pre-launch offer to privilege customers

- Automatic birthday/anniversary SMS and emails to customers

Complete complaint management suite built into CustomerSquare

- Configuration of Severity levels

- SMS to customers when ticket is opened or closed

- Escalation procedure for overdue tickets

- Complaint analytics

- Dashboard view of complaints

And more

Your existing customers can be your brand ambassadors.

Referrals are a great way of increasing foot-falls and sales

Incentivize your customers for their referrals.

CustomerSquare can build a customized referral campaign for your business

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Helps businesses in churn prediction and prevention.

Identify customers who are more likely to move out or customers who did not come back in the last X months/days.

Send them a Missing you message with a coupon or offer.

When they get back and make a purchase, study the trends which helps you in the next campaign.

Drive Footfalls into your business during off peak hours.

Entice and Incentivize customers shopping during those lean hours of the day/week.

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In-store fraud management, Stops misuse of Loyalty Points.

Our research shows that 4%-7% of loyalty points are MISUSED by store level employees.

CustomerSquare enables retailers to gratify their customers instantly through “Sweet Surprises”.

This promotes increase in sales.